Customer Testimonials


We know that our unique approach to doing business is what sets us apart. We listen to you, identify your specific pain points, and then design solutions to alleviate them. That’s our passion, and that’s the Total Customer Experience.

But, don’t just take our word for it. Check out what our customers have to say about why they choose American Belleville for their Belleville Washer, Belleville Disc Spring, Flange Washer, and Load Washer needs.

If you’re ready to find a better option, contact us online or call 440.721.8350 today. Looking for more information on the way we do business? Visit our blog for a case study on the Total Customer Experience, and how we consistently put the needs of our partners first.

Trusted Quality and Service

  • “American Belleville is a fantastic and reputable company to have a relationship with. Perry and Les have the most respectful customer service. They answer any question you have or concerns, they are knowledgeable about the products and are ALWAYS willing to help. We moved to American Belleville immediately upon seeing their ad in a fastener magazine due to knowing the kind of customer service we get with these guys. We give this company and these guys an A+ rating with 5-star customer service. You will never find a company that gets to know their customers like American Belleville does. Always a pleasure doing business with these guys.”

Sherri H., Little Rock, AR

Exceptional Customer Service

  • “American Belleville is large enough to take care of our needs, but small enough to know us. This converts directly into exceptional customer service. I really appreciate your ‘can do’ attitude in willing to help in our recent round of technical questions. You guys are responsive, have quality made products, and have aggressive pricing.  The total package.”

Wesley V., Baton Rouge, LA

Great Service and Pricing

  • “I would recommend American Belleville to anyone who needs great customer service and pricing. We used to buy our Belleville washers from another supplier, and when I called American Belleville, their pricing was a third of what we were paying. Their customer service is excellent, very friendly and very professional. They are easy to work with and were able to answer any questions I had on their products. I wish every company that I deal with had the customer service and knowledge that American Belleville provides.  Give them a call, you won’t be disappointed.

Jim S., Anaheim, CA

Willing to Work With You

  • “American Belleville has the exact size washers that our customers need on the shelf. Always prompt delivery and always willing to work with us on any issues that arise. Les and his team are a pleasure to do business with. He’s very knowledgeable and follows through on his word!”

Joey T., Georgia

A Stress-Free Supplier

  • “I feel that American Belleville is a headache-free supplier.  Quality, response time and competitive pricing are all excellent.”

Jack M., New Jersey

Easy to Work With

  • “I deal with American Belleville for three very important factors. ONE: they were friendly and eager to earn my business. TWO: they were knowledgeable about my customers’ specific needs and applications. And THREE: they were more than competitively priced within the market place.  It was a simple combination that was a home run for our business!”

Robert D., Jacksonville, FL

Timely and Cost-Effective

  • “American Belleville has been very accommodating to our company– supplying a product that has been difficult to find in the past.  Not only are we receiving our material in a timely manner, but at a reduced price than previously purchased.  We are very pleased with American Belleville and their products. We look forward to continue to do business with them in the future.”

Kim K., Shreveport, LA­­­­­­­­­­­­­­­­­­­­­­­­­­­­

A Partner Who Makes Your Life Easier

  • “We chose American Belleville for their consistent quality, fair market pricing, and providing the lot tracking specifications required in our industry.  It is always a pleasure to call Les, knowing when you hang up the phone your order is in good hands and you won’t have to track him down later for status of your order… he has a handle on it!  American Belleville has been a true partner with us and we look forward to a long and prosperous relationship.”

Darlene H., Everett, WA

A Partner Who Makes Your Life Easier

  • “Working with American Belleville has been a refreshing change from our previous supplier; it’s like night and day. The biggest change I’ve noticed is on the engineering side. When I have customers who require small changes, Les and the entire crew have been more than helpful in assisting me with the engineering data I need to ultimately relay back to the customer. It’s easily handled with just a phone call or a follow-up email. With our previous supplier smaller runs of parts were either too expensive or had incredibly long lead times, but with American Belleville I’m receiving parts both on time and with pricing that is extremely reasonable.”

Michael E., Tulsa, OK

Quick and Easy

  • “I would say that your company was extremely easy to deal with, had the items we needed in stock and shipped them fast. If I had ever purchased anything from Amazon I can’t imagine them being any better than your company in filling orders!”

Marty W., Baltimore, MD

A Supplier You Can Trust

  • “There was obviously something that set you apart. Probably price and availability, and then some good customer service on top of that. Maybe also the fact that I get a sense of security that I’ll get the right things when I hear or feel the person on the other side of the phone knows or understands what they’re selling.”

Rene G., Texas

Worry-Free Service

  • “American Belleville does a great job for me. From shipping on time to stocking parts for release. I can’t remember ever having an issue with them.”

Mark, Kansas City, KS

Excellent Partnership

  • “I am very pleased with the quality of service that American Belleville has provided since they have been in business. I sincerely appreciate your responsiveness and the way you conduct business. I have recommended you to co-workers because of my satisfaction with your service. I look forward to doing business with American Belleville for many years to come. Cheers!”

A 35+ year fastener professional

Great Prices, High Quality Parts

  • “When I first started doing business with American Belleville, I had been trying to find a single supplier with decent pricing and reasonable lead times on fairly common parts. Not only did American Belleville have the best pricing, but they also had the shortest lead times. Whenever I ask for a quote or place an order, whether it is a single part or multiple items, whether my order is big or small, I know that I am getting high quality parts at the best price available, and will get them quicker than I would from anyone else. The excellent service that I get from American Belleville makes me feel that they care just as much about my business as I do. I have used several suppliers over the years for my disc springs and Belleville washers, and none of them come close to the level of service I get from American Belleville.”

David W., Alabama